Shipping policy
Shipping Policy
Effective Date: September 13, 2026
At G.O.A.L.S…It’s A Lifestyle®, we want your order to reach you as smoothly and reliably as possible. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Order Processing and Fulfillment
Many G.O.A.L.S products are produced or fulfilled after an order is placed.
Processing and fulfillment time is separate from shipping transit time.
Processing times may vary depending on the product, availability, order volume, production requirements, and fulfillment provider.
Orders are not typically processed, produced, or shipped on weekends or recognized holidays.
Once your order has shipped, you will receive tracking information when available.
2. Shipping Methods
Available shipping methods will be displayed during checkout based on your order, delivery address, product type, and fulfillment location.
Shipping options may include standard or expedited delivery when available.
Not every shipping method is available for every product or destination.
The shipping option and estimated transit time displayed during checkout will apply to your specific order.
3. United States Shipping
For many eligible U.S. orders, standard shipping transit is approximately 3 to 5 business days after fulfillment.
Please remember that this estimate does not include the time required to process, produce, or fulfill your order before shipment.
Actual delivery times may vary depending on the carrier, product, destination, fulfillment provider, weather, holidays, and other circumstances outside our control.
4. Free Shipping
G.O.A.L.S…It’s A Lifestyle® offers free standard shipping on qualifying U.S. orders of $75 or more where the free shipping option is displayed during checkout.
The $75 minimum is based on the qualifying merchandise subtotal before applicable taxes.
Certain products, fulfillment locations, destinations, or special shipping methods may not qualify for the free shipping promotion.
If your order qualifies, the free shipping option will appear during checkout.
Free shipping promotions may be changed, expanded, limited, or discontinued at any time.
5. Shipping Costs
For orders that do not qualify for free shipping, shipping charges will be displayed at checkout before payment is completed.
Shipping rates may vary depending on:
Product type
Delivery location
Fulfillment provider
Shipping method
Package size or weight
Number of items ordered
Any applicable shipping promotions
You will always have the opportunity to review the shipping charge before completing your purchase.
6. Delivery Estimates
Delivery dates and transit times are estimates and are not guaranteed.
Unexpected delays may occur because of:
Carrier delays
Weather conditions
High shipping volume
Production delays
Holiday schedules
Incorrect or incomplete addresses
Customs processing
Natural disasters
Other circumstances outside our reasonable control
G.O.A.L.S…It’s A Lifestyle® is not responsible for carrier delays that occur after an order has been transferred to the shipping provider.
However, if you experience a significant issue with your delivery, please contact us and we will assist you where possible.
7. Order Tracking
When tracking is available, tracking information will be sent to the email address provided during checkout once your order ships.
Tracking information may take some time to update after the carrier receives the package.
If you have not received tracking information after your order has been fulfilled and shipped, contact us at:
8. Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please review your:
Name
Street address
Apartment or unit number
City
State
ZIP code
Country
before completing your order.
G.O.A.L.S…It’s A Lifestyle® is not responsible for delivery problems caused by incorrect, incomplete, or outdated shipping information supplied by the customer.
9. Address Changes
If you notice an error in your shipping address after placing an order, contact us immediately at:
Include your name and order number.
We will make reasonable efforts to update the address if the order has not already entered fulfillment or shipped.
Once an order has been processed or shipped, we may not be able to change the delivery address.
10. Lost, Missing, or Delayed Packages
If your tracking information shows unusual delays or you believe your package may be lost, contact us at:
Please include:
Your name
Order number
Tracking number, if available
A description of the issue
We will review the situation and, when appropriate, work with the fulfillment provider or shipping carrier to determine the status of the package.
11. Packages Marked Delivered
If tracking shows that your order was delivered but you cannot locate the package, please:
Check around your delivery location.
Check with household members.
Check with neighbors when appropriate.
Review any delivery photograph or carrier notification.
Allow a short period of time in case the carrier marked the package delivered before completing delivery.
If you still cannot locate your order, contact us at info@goalsisreal.com.
We will assist you with determining the appropriate next steps.
12. Damaged or Incorrect Orders
Please inspect your order when it arrives.
If your order arrives damaged, defective, or different from what you ordered, contact us as soon as possible at:
Please include your order number and clear photographs showing the issue.
We will review the situation and work with you to determine the appropriate resolution.
13. Multiple Shipments
Some orders may contain products that are produced or fulfilled by different fulfillment providers or locations.
As a result, items from the same order may arrive in separate packages and on different dates.
You may receive separate tracking information for each shipment.
Receiving multiple packages does not necessarily mean that an item is missing from your order.
14. International Shipping
International shipping availability varies by product and destination.
If international delivery is available for your order, the available shipping methods and charges will be displayed during checkout.
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated, these charges are the responsibility of the customer and are not included in the purchase price or shipping fee charged by G.O.A.L.S…It’s A Lifestyle®.
International delivery times may also be affected by customs processing.
15. Returns and Exchanges
Shipping related returns and exchanges are subject to our Return and Refund Policy.
Customers are generally responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.
Please review our Return and Refund Policy before returning merchandise.
16. Contact Us
If you have questions about shipping, tracking, delivery, or your order, please contact:
G.O.A.L.S…It’s A Lifestyle®
Email: info@goalsisreal.com
Phone: (912) 788-7237
17. Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes to our fulfillment methods, shipping providers, rates, promotions, services, or business practices.
Any revised policy will be posted on our website with an updated effective date.